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Our Mission Statement:
"At Mrs. Hancock’s, our goal is to provide the highest quality service and instruction; to imbue a sense of kindness and consideration and to help instill confidence and well being in all."How manners training can make the difference...Etiquette is the tool we use to teach kindness, consideration, proper grammar, posture; social grace, confidence, character lessons and more. At Mrs. Hancock's we believe good manners are not mere actions but a reflection of one's self-respect, respect for others; level of confidence, self-esteem and success. That's why we teach children and adults to master these important skills and apply them to everyday life! Children really respond to our presence and our teachings! You’ll see and feel immediate changes, a new found sense of purpose and direction and, notice a happier day-to-day existence in your Children, once they understand that they do have some control over how their days move forward. Your family might simply wish for an intermediary to sit with your Children to discuss varying issues that are clearly becoming problems in the home. As parents we understand that you're innured in the daily running of your household. As your "etiquette-nanny", we can be objective about what we see and any information you share with us about your Children helps. We can offer assistance in a variety of ways; for example, we've been known to turn down the volume in many Valley homes by using our classes or just discussion time to cover:
We help offer Children a sense of personal awareness and confidence, with the understanding that their family is a TEAM. This information oft times will, on its own, help children garner a sense of kindness and consideration toward other family members and more times than not, is better coming from someone other than a parent or family member. Our customized children's etiquette programs offer age-appropriate instruction designed to build self-confidence and leadership qualities that will last a lifetime; ensuring real world success. With our Design-A-Program, we can build the perfect set of classes to cover what you deem most important. Or, you may consider a one-time visit; it's up to you and we come to you! Week One/Session One: Introduction to Etiquette For adults, we offer customized business etiquette programs that will help you (and/or your staff), rise above the competition. This training and new skill set affords adults a sense of personal awareness, confidence and an understanding of the importance of proper business and social etiquette training. Adults feel better after spending time with us and typically walk away having the true knowlege that their happiness and success, is indeed in their hands. Self-improvement is nothing to fear. We service the following areas
Our Television appearances include interviews and segments on local ABC/NBC affiliates, Channel 3TV and The Pat McMahon Show and FOX10News and Radio appearances on KTAR 92.3 in Phoenix. We thank you for reading about our services. Please contact the office for a consultation and to allow us to educate you on how we may be of service. 602.234.1200 Mrs. Hancock, Founder:
Other interests include: formal entertaining, reading, modern art, antiquing, theater, golf, baseball, motorcycles and horses. Mrs. Hancock has her finger on the pulse of the latest fashion trends, as well as cultural and political events on a local, national and international level. Charitable interests include The Christian Children's Fund and The Southern Poverty Law Center. Ms. Nicolella, Founder:Raised on the East Coast, Ms. Nicolella is the Daughter of one of Film and Televisions‚ most prolific Directors and Producers. After earning her Bachelor’s of Science degree at Delaware Valley College, she proceeded to start and manage her own Horse breeding, training and teaching facility, Bay Blue Farm; which she owns to this day. She is a nationally certified riding instructor, whose Championships, state and national awards, as well as those of her students are well documented. She was most recently honored as one of the Top 50 Riding Instructors in the United States. Her years spent in service businesses, as an office manager and an events coordinator affords her the necessary organizational, managerial and people skills needed in today's business world. Other interests include: boating, jet-skiing, snorkeling, cooking, traveling, reading, movies and theater. Charitable interests include: animal fostering, farm scholarships and volunteering to the city of Cottonwood's children's programs. Pricing:Many of you call asking why pricing isn't on our site. Mrs. Hancock's explanation: Call us today at 602.234.1200 and ask us how we can help you, your students, your children or your employees achieve self-confidence and success. We come to you! |
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Raised all over the world, Mrs. Hancock attributes her high level of confidence and self esteem to her Parents’ teachings and the social settings she was placed in as a Child. Mrs. Hancock's diverse business experience includes years spent with Merrill Lynch as a Manager, Trainer and as a Financial Consultant. She knows first hand, the importance of poise, grace under fire and effective communication. 
