Mrs. Hancock's | Corporate Training, Customer Services, and Front Office
Mrs. Hancock's   Mrs. Hancock's | ETIQUETTE  |  CHARACTER  |  CONFIDENCE
 

Mrs. Hancock's | Classes and Curriculum

"Good manners will open doors that the best education cannot".
Clarence Thomas (1948- )

 


Our Curriculum for Children and Adults Includes These Classes and Others

We'll Design-A-Program that will meet your very specific needs. 

Curriculum is always age appropriate, regardless of the topic; mix and match at your discretion!

Mrs. Hancock's Three R's: Real World Skills/Introduction to Etiquette - Pre-requisite class for all other Children’s classes and programs

"Rules, Respect, and Reasoning". Learn the appropriate rules of behavior for any situation. Topics include: the history of Etiquette, why it remains important in society today; full table and restaurant etiquette lessons, the importance of proper grammar, meeting and greeting; how to accept and give a compliment graciously, thank you notes, fitting in socially and much more.

For School Districts, our 4, 6 or 10-week program encompasses many of the classes you see below.

 

Introduction to Etiquette II

This is a continuation of our pre-requisite Introduction to Etiquette class. Practical experience and site visits include: a Fine Dining Experience, Museum or Gallery Tour, a Sporting Event, Symphony or Live Theatre performance. Varying Lab fees apply. 

Introduction to Grooming (Boys and Girls 8 and up and Adults)

Whether you're heading to a party, the grocery store, school or a job interview - how you look will speak before you ever do. Learn tips and guidelines for all types of grooming that include cleanliness, hairstyles, nail care, age appropriate make-up and shoe care. ( For Adults learn ‘body typing’, appropriate dress for business and casual events and more.  See:  Dressing for Success, below).

Home Economics (Children receive a Home Cleaning Kit - 8 Hours of total teaching time)

The importance of home cleanliness, including: Laundry, dusting, floor care, the cleaning of ceiling fans, sewing and mending, stripping a bed, how to iron a shirt, basic measuring, loading a Dishwasher and more.  Great for youngsters 8 and up and Teens!

Socialization & Character Building

This class stresses the following topics: Listening Skills, Interrupting/Talking in turn, Making Friends, Sharing and Borrowing, Playground/Play Date Behavior, Good Words/Bad Words, Choosing to do the "right thing" and more.

Communicating Effectively

Don't get tongue-tied! Learn how to start a conversation, keep one going and how to get your point across. We stress the importance of being a great listener, because sometimes it's not what you say, it's what you don't.

Teen Mentoring

Oft times as Parents, we have a heck of a time relating to our Teens. There are many, many reasons for that and
some are not our 'fault'. Allow us to build a working and friendly relationship with your youngster. We have male and female mentors that are happy to spend time talking with your Children....it's a bond that really can help clear any 'fog' they may be living in. These one-on-one sessions can include discussions around possible career interests, interpersonal problems, behavioral issues; tutoring or understanding academics, college choices; attending cultural events, and so on. Please call our office to find out more about our Teen Mentoring programs. We will Design-A-Program to meet your families' specific needs.

 

Within Your Family/How to be a "Hero" at Home

Learn how easy it is to be a true hero in your family. Learn how to work within the system of the Parent/Child hierarchy and have fun at the same time! It's easy...you'll see.

Kinder-Quette (Ages 3-6)

The focus in this age group is on table manners, etiquette, borrowing/sharing, and family life. 

Personal Responsibility

Learn to take care of yourself, your things and those around you. We stress keeping your promises, the importance of being on time and how to be responsible for your words and actions and reactions. As everything we do is a choice; know how your choices will impact your life and the lives of others.

Dressing for Success

Learn how to dress for a job interview, the office holiday party, an afternoon wedding. Find out which colors and cuts of clothing work for your body type. Dressing with flair, style and elegance doesn't cost a fortune and we can teach you what you need to know.  Let's clean out that closet and find out what’s working and what’s not!

Nurturing of Spirit
"You are as special as the trees and the stars and you have a right to be here" and whether or not that is entirely clear to you, take our word for it! By the time you're finished with this course, happiness will be the first thing you think of as you put your feet to the floor. You have special talents no one else possesses; let us show you how to find them. Striving for excellence in all you do day daily and simply choosing to be happy and positive, will make a big difference. If you're wondering what you want to do or be when you grow up; if you'd like to train dolphins or work on the stage, be a doctor or an astronaut, let's show you how to follow your hearts' desire; even if you change your mind 5 months from now! We're your educational and motivational Cheer Leaders, so if you're interested in a specific career, we'll teach you the steps and the path you need to take in order to get there.  If you're an Adult who’s having problems finding your 'happiness zone', we can help you, too!
The Welcomed American

We focus on overseas travel and being an American overseas brings with it special responsibilities. For your safety firstly, for having knowledge of the culture you're entering, and for making the greatest attempt to assimilate out of respect for your host country. Learn simple greetings, various currencies; about others' religious beliefs, diets abroad and how to fit in with your new friends. You're an Ambassador for the United States, use it to your advantage and make your fellow country men proud.

Confidence and Self-Esteem

Did you ever wonder why some people seem to have it all together? Learn how to come across as strong, put together and ready for anything. It's time to believe in your self. You're a winner; let it show!

Budgeting and Saving

We teach the "how-to's" of budgeting for future expenditures; from saving a percentage of your allowance/salary to being prepared for your financial future. Learn to balance a checkbook, the difference between a credit union and a bank, compounded interest, credit cards and how to make smart money choices.  We can even teach you about the Financial Markets…Great for Ages 8 through Teen. Adults have learned a thing or two as well!

Mommy's Having a Baby/Parenting

The Elder children in your family are used to being special. Bringing a new baby into your home, may add all kinds and types of issues for your older children and if they’re not addressed, these issues could turn into really big family problems. Let us teach you tricks to keep them happy, engaged and proud to be a Big Brother or Sister. Not quite sure what to do in certain situations with your Child or Children? We can help you and them.

"On The Road" with Mrs. Hancock's

For Children, ages 9 and up. (Available to graduates of our pre-requisite Introduction to Etiquette course).  As a guest in Ms. Jennifer’s home at Bay Blue Farm, our Students use all of their newly acquired etiquette skills. Your child will have a fine dining experience, arts excursions, horse riding lessons, plus many other surprises! Limited to 8 Children on a first come, first served basis.

Young Adult Classes

Off To College


The differences between high school and college are astounding, and this preparatory course will help make life easier as your young adults begin this new journey. Topics include: how to choose classes, whether to join a fraternity or a sorority, dealing with roommates, safety issues, peer pressure, missing your family and much more!

Self-Sufficiency for the Young Adult

If a Child has decided to start work right out of high school, there are a bunch of things they should know. Topics include: dressing for a Job interview, finding a job and keeping it, paying the rent, bills (electric, gas, cable and phone), buying a new or used car, the pitfalls of credit cards, debt to income ratio, and more! Lastly we'll look at 20 wealthy and successful people who never went to college. You'd be surprised how much you can achieve, too!


"So. You want to go to Hollywood?"

This class is terrific for the young adult who has questions about how to head to Hollywood or New York to work as an actor, when you should and why. Mrs. Hancock and Mrs. Sallie Glaner-Braden have years of experience as professional performers preparing for theatre and film auditions, dealing with casting directors, picking headshots (and the how-to’s); choosing agents, which teachers to study with and the entire "Business of Show". The upside, the pitfalls and the minutiae anyone needs to know about chasing a career as a professional actor.

Two hours.
$90.00 per attendee.
Minimum of 5 students.
Workbook | Casting | Entertainment Contact lists and Q & A included.

"How to work and grow as an Actor in Phoenix"

Are you interested in starting an acting career in Phoenix, but aren't sure how? Need to build a resume? All markets are different; whether the East Coast, the West Coast or Chicago; and you have to get connected in Phoenix. From agent information to theatres you may audition for and how to find those auditions -- there's a lot of theatre, commercial and independent film work that happens here! Big Films and TV shows shoot locally or in New Mexico, as well. Learn the inside scoop on the Phoenix market.

90 minutes
$75.00 per attendee.
5 student minimum
Workbook | Casting | Entertainment Contact lists and Q & A included.
Group rates available!

Single Purchase Fly System Operations Class

The objective of this class is to familiarize you with the various aspects of safely operating a counter-weight fly system. It is a compiliation of training given by industry leaders Jay Glarum & Bill Sapsis. Tony Padegimas with Rhino Staging in Tempe will be your instructor. A wonderful 8 hour class given at your High School, in conjunction with your Theatre Department. Further details are available by calling our office. 602.234.1200

Adult/Corporate Classes 

Consist of much of the information listed above simply geared toward the Adult or working professional.  We do also coach on the following topics for Adults: 

  • Diversity Training / Gender sensitivity
  • Business and Social Etiquette
  • What's my Purpose?  (Helping find the right job/career fit)
  • Dressing for Success
  • "Taming your Gremlins" and much more...
E-mail/Netiquette Class


The employees of any large or small corporation will learn a great deal in this class. When to pick up the phone and the 'how-to's' of composing and formatting great e-mail; plus so much more. In today's world, understanding the appropriate etiquette around electronic mail is just as important as our in-person interactions. 1.25 hour session.

 

 
Mrs. Hancock's | ETIQUETTE  |  CHARACTER  |  CONFIDENCE   Mrs. Hancock's | ETIQUETTE  |  CHARACTER  |  CONFIDENCE
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